This privacy policy (“Policy”)İLKA PROPERTY MANAGEMENT AND CONSULTANCY LIMITED COMPANY (“Company”) by persons (“User”) who visit and/or use in any way the website (“Website”) and mobile application (“Mobile Application”) at “www.ilkarealestate.com”. This Privacy Policy must be read before using the Internet Site and Mobile Application.

1. In order to protect the User's individual and corporate privacy and to ensure that he/she makes the best use of all services offered on the Website; has adopted various principles for information and data security. All of these privacy policies; It is deemed to be accepted by the User upon use of our Company and the Website or Mobile Application affiliated with our Company.

2. Some of your personal data are processed by our Company during and after the membership phase to the Website or Mobile Application. You can access the information text regarding your personal data from the link at the bottom of the site. Your personal data will be processed in accordance with the information text.

3. Protecting your personal information and maintaining your privacy is our Company's first priority. For this reason, the information you provide will not be used in any context other than the rules and purposes specified in the User Agreement and the information text, and will not be shared with third parties.

4. The Company prioritizes the User's security and privacy. The information that the User enters into the system is protected with confidentiality and trust, and with the awareness that this data is critical, using the most up-to-date and most advanced security technologies. In addition, sectoral developments and emerging threats in the field of data security are constantly monitored and regular tests are carried out to ensure the highest level of protection against possible attacks and data theft attempts.

5. Access to the User's accounts in the system is stored from third parties using SSL (Secure Socket Layer) technology. SSL technology undertakes two basic tasks such as authentication and connection encryption between the server and the user's internet browser.

6. Our Company declares and undertakes not to engage in commercial communication activities against the User's request, not to engage in marketing without permission, and to provide tools that will enable the User to exit the system free of charge and easily.

7. In order to detect problems regarding our Company's Website and Mobile Application and to resolve such problems as quickly as possible, the Company detects and uses the User's IP address when necessary. IP addresses may also be used to generally identify the User and collect comprehensive demographic information.

8. Our Company's traffic data storage obligations specified in Law No. 5651 and related regulations and transaction data storage obligations specified in Tax Procedure Law No. 213 and related regulations are also reserved.

9. Our Company may provide links to other sites from the Website and Mobile Application within the scope of the service it provides. It may publish advertisements, application forms, announcements and surveys of contracted third parties. The Company may direct the User to the sites / services / mobile applications of advertisers or contracted 3rd parties through these forms, announcements, surveys and advertisements. The Company bears no responsibility regarding the privacy practices and policies of other sites and/or mobile applications accessed through this link, as well as any visual or textual content they contain.

10. The User is responsible for the confidentiality and security of his/her accounts on the sites of third parties and institutions linked through the Website. The Company cannot be held responsible for the privacy policies of these third parties.

11. The User is responsible for the security and confidentiality of his account and passwords on the Website. The Company is not responsible for any damages that may arise from not backing up or damaging any data or damaging any personal data while using the Website or receiving services.

12. Individual / corporate information belonging to the User is understood as name and surname, address, telephone number, e-mail address and any other information intended to identify the User. The Company will not disclose any of the individual / corporate information to third parties in any way, unless otherwise stated in this Policy and the disclosure text. In the cases listed below, the Company may go beyond the provisions of this privacy statement and disclose the User's information to third parties. These situations;

12.1. Situations where it is necessary to comply with the legal obligations in international agreements that are also effective in the current legislation and domestic law,

12.2. In cases related to the fulfillment of the requirements of the contracts between the Company and the User and their implementation,

12.3. In cases where information regarding the User is requested in line with an investigation or investigation carried out in accordance with the procedural method by the competent administrative and/or judicial authorities,

12.4. In cases where it is necessary to provide information in order to protect the rights or security of the User.

13. The Company accepts the obligation to keep the confidential information given to it strictly private and confidential, to keep it as a secret, and to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party. With this notification, it undertakes to take all technical, legal and managerial measures and to show all its due diligence.

14. In cases where a paid service is used on the Website or a purchase is made through advertisements published on the Website, the User's credit card information collected through the payment institution or payment agent during their purchases on the Website, the purchased product and can be used for invoicing of services.

15. The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by the Company against Credit Card Fraud. For this reason, some Users who place an order for the first time may first need to confirm the accuracy of their financial and address/phone information. If necessary, the credit card holder User or the relevant bank may be contacted to check this information.

16. The Company does not request a credit card number, username, password or password in any e-mails it sends. The data contained in e-mails can be viewed by third parties. The Company cannot guarantee the security of information transmitted through User e-mails under any circumstances.

17. The Company can obtain the User's usage information on the Website and Mobile Application by using cookies, which are a technical communication file, and obtain information about Application usage with IP or Social Network account User data. The technical communication file called cookie is used to obtain statistical information about how many people use the Website in temporal proportion, for what purpose, how many times a person visits the relevant Website and how long they stay, and to obtain dynamic diversity from User pages specially designed for the User. It is a data file designed and used to help produce advertising and content. If the user wishes, they can always change the settings of their browsers so that cookies are not placed on their computers or a warning is given when such a file is sent.

18. Information that may be requested from the User who responds to periodic or non-periodic surveys that may be organized by the Company within the Website or Mobile Application, or who asks questions to the help desk, may also be provided directly to this User by the Company and its collaborating persons or institutions. It can also be used for marketing purposes, statistical analysis and creation of a private database. Surveys or helpdesk may be services provided by 3rd parties by agreement.

Covid-19 Cleaning Policy

As the way we travel and socialize has been greatly impacted by the Covid-19 virus, it has become necessary to take a different approach to our homes and guests. That's why we've updated our cleaning procedures and guidelines to demonstrate our commitment to minimizing the impact of the virus on our homes and guests.

We hope that the following instructions that we will follow during cleaning and the precautions we have taken against the Covid-19 virus will alleviate any possible concerns of our guests.

1. We use protective equipment during cleaning. This equipment includes disposable gloves and a mask. We require our cleaning team to wash their hands before and after cleaning.

2. We ventilate our homes before and after cleaning to remove chemical odor residues.

3. We placed high-alcohol hand disinfectants for our cleaning team to use when they enter the houses. We also recommend our guests to use them immediately after entering the house.

4. Our cleaning procedure includes a standard cleaning process followed by a disinfection process. Washcloths and other disposable cleaning materials used in the standard cleaning process are placed in safe bags and thrown away.

5. We warn our cleaning staff not to touch their personal belongings and faces during the cleaning process or without washing their hands.

6. We use disinfectant products that are approved by the Ministry of Health and have at least 70 percent alcohol content. We pay particular attention to the cleaning of frequently used areas and items at home, such as light switches, countertops and other surfaces, door handles, remote controls and faucets, to protect against the virus.

7. We provide towels and bed linen for our guests. These towels and bed linens are carefully changed before and after booking and are dry cleaned. In particular, we wash it at high temperatures to maximize the hygiene level.

8. Non-disposable cleaning equipment is maintained regularly and is disinfected and stored after cleaning.

9. We use waste bags for our trash cans and ask our guests to use them during their visit.